Emergency Medical Services

A group of desks with computers on them, arranged around a central screen.

AI bots are helping 911 dispatchers with their workload

BY: - October 16, 2023

In the middle of a storm, 911 call centers often find themselves inundated with reports of fallen trees, flooded roads and panicked residents. Every call matters, but with multiple reports of the same incident pouring in, the pressure on emergency services can become overwhelming. Amid the chaos, a technological ally has emerged: artificial intelligence. In […]

You might need an ambulance, but your state might not see it as ‘essential’

BY: - September 11, 2023

When someone with a medical emergency calls 911, they expect an ambulance to show up. But sometimes, there simply isn’t one available. Most states don’t declare emergency medical services (EMS) to be an “essential service,” meaning the state government isn’t required to provide or fund them. Now, though, a growing number of states are taking […]

Paramedics carrying patient in ambulance at night

Bill would give EMS services same legal protections as other healthcare providers

BY: - March 30, 2023

A bill would add emergency medical services (EMS) personnel and provider services state protections on medical malpractice. HB162 sponsor Rep. Ed Oliver, R-Dadeville, said that this came about after a $6.3 million lawsuit, settled November 2022, in which Anniston EMS was responsible for paying nearly all the damages.  In 2016, the Anniston EMS responded to […]